FAQs

Travel Logistics & Entry

  • Yes, most travelers require a New Zealand Electronic Travel Authority (NZeTA), which is easy to apply for online. Citizens from some countries may also need a visitor visa. We can guide you through the process to ensure a smooth arrival.

  • New Zealand is beautiful year-round. For mild weather and outdoor activities, October to April is ideal. Summer (December–February) is warm and sunny, perfect for lakes, beaches, and alpine scenery. Spring and autumn offer fewer crowds and spectacular landscapes.

  • We provide all  private transfers and chauffeur-driven vehicles offer the most comfort. Short domestic flights are ideal for covering long distances quickly. For scenic regions, helicopter or small plane tours provide both convenience and breathtaking views.

  • Distances vary. For example, Christchurch to Kaikōura is about 2.5 hours by car, while Queenstown to Milford Sound is approximately 4 hours, though a scenic flight can shorten this to under an hour. All itineraries are designed for comfort and minimal travel fatigue.

  • New Zealand’s weather can change quickly. Light layers, a waterproof jacket, and comfortable walking shoes are essential. For luxury travelers, we also recommend smart-casual clothing for fine dining and boutique lodges.

Luxury & Comfort

  • We recommend handpicked boutique lodges and 5-star hotels across New Zealand, such as Hapuku Lodge (Kaikōura), Blanket Bay (Glenorchy), Treetops Lodge (Rotorua), The Rees Hotel (Queenstown), and The George (Christchurch). All offer exceptional service, stunning views, and exclusive experiences.

  • Yes, a lot of tours for activities such as scenic flights or jetboat rides can be private and bespoke, designed exclusively for your group. You set the pace, choose the experiences, and enjoy personalized attention throughout your journey.

  • Absolutely. Every itinerary is individually tailored. We focus on your interests—whether it’s nature, culture, relaxation, wine, or gastronomy—and ensure your trip suits your mobility and preferences.

  • Yes. We design accessible and gentle experiences with minimal walking when needed. Accommodations, transport, and excursions are selected to ensure comfort and ease throughout your trip.

  • Expect five-star service, including attentive staff, gourmet meals, concierge support, and luxurious accommodations. Every detail is managed so you can relax and enjoy your journey.

Experiences & Activities

  • New Zealand is rich in wildlife and natural wonders. Options include dolphin and whale watching in Kaikōura, penguin tours, guided hikes in Fiordland, and scenic flights over Mount Cook and glaciers.

  • Yes.visits to Māori villages, cultural performances, and local marae tours provide authentic insights, often accompanied by traditional feasts or storytelling.

  • Absolutely. We offer private vineyard tours, wine tastings, and gourmet experiences in regions like Marlborough, Central Otago, and Hawke’s Bay, all tailored to your tastes.

  • Highlights include Fiordland and Milford Sound, Mount Cook, Lake Tekapo, Queenstown, Wanaka, Abel Tasman National Park, and Stewart Island. We can also guide you to lesser-known scenic escapes off the typical tourist path.

  • Yes. Luxury travelers can enjoy private helicopter flights over glaciers, scenic lake flights, or fiord cruises, all arranged for maximum comfort and exclusivity.

Health & Safety

  • Yes. New Zealand is consistently rated among the safest countries in the world, with low crime rates and excellent healthcare.

  • Major cities like Auckland, Wellington, Christchurch, and Queenstown have world-class hospitals, while smaller towns have well-equipped medical centers. Travel insurance is recommended for peace of mind.

  • Travelers must comply with current New Zealand border requirements, which can include vaccination or health checks. Biosecurity is taken seriously, so food, plants, and outdoor equipment may be subject to inspection.

  • Roads are generally in excellent condition, and luxury lodges and hotels prioritize accessibility. Private vehicles, scenic flights, and careful itinerary planning ensure minimal travel fatigue.

  • Yes. Tap water is safe throughout New Zealand, and food safety standards are high. We ensure all meals are carefully selected for quality, freshness, and dietary preferences.